These Terms govern your use of PolyNotes ("the app"), provided by PolySync ("we", "us"). By creating an account or using the app, you agree to these Terms.
PolyNotes is a study and note-taking app: notes, a whiteboard, module/PDF import, audio recording and transcription, and AI-assisted study features. Features may change over time.
PolyNotes is intended for students in higher education. You must be at least 16 years old to use it. If you are under 18 (the age of majority in Malaysia), you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using the app you confirm that you have the authority to accept these Terms.
You sign in with Apple, Google or Microsoft (or, where we provide one, an email address and password) to use PolyNotes; an account is required. You are responsible for keeping access to your sign-in method secure and for activity under your account. Provide accurate information and don't impersonate others.
Don't use PolyNotes to break the law, infringe others' rights, upload malware, attempt to disrupt or reverse-engineer the service (good-faith security research under section 16 is welcome), abuse the AI features (including attempts to extract other users' data or overload the system), or resell the service. We may suspend accounts that do.
Sexual and NSFW content is not allowed. You may not use the AI tutor, the assistant, study-set generation (summaries, flashcards and quizzes) or any other AI feature to create, request, upload or share sexual, pornographic or otherwise not-safe-for-work content. Content that sexualises a minor is banned outright. The AI is instructed to refuse these requests. We may suspend or close accounts that break this rule, and report illegal content to the authorities. Factual teaching of health or biology is fine.
AI features generate responses automatically and can be wrong, incomplete, or misleading. They are a study aid, not professional, legal, medical, financial, or academic advice, and not a substitute for your own judgment or your institution's requirements. Verify anything important. You are responsible for how you use AI output, including complying with your school's academic-integrity rules. Content you submit to AI features is processed as described in the Privacy Policy.
Your notes and materials are yours. You grant us only the limited license needed to operate the app for you — for example, to process content you submit to an AI feature so we can return a response. We don't claim ownership of your content and we don't use it to train our own models.
Feedback. If you send us suggestions or feedback about PolyNotes, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use it to improve the app, with no obligation or payment to you. Please don't send us feedback you consider confidential.
We aim to keep the app available but don't guarantee uninterrupted service. We may modify, suspend, or discontinue features. Local-first content stored on your device remains under your control.
The app is provided "as is" and "as available", without warranties of any kind to the extent permitted by law, including fitness for a particular purpose and accuracy of AI output.
To the extent permitted by law, PolySync is not liable for indirect, incidental, or consequential damages, or for loss of data or academic outcomes arising from your use of the app. To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the app or these Terms is limited to the greater of (a) the amount you paid us (through your app store) for the app in the six months before the event giving rise to the claim, or (b) US$50. Nothing in these Terms limits liability that cannot be excluded or limited under applicable law, including under Malaysia's Consumer Protection Act 1999 where it applies to you.
You may stop using PolyNotes and delete your account at any time. We may suspend or terminate accounts that violate these Terms.
These Terms are governed by the laws of Malaysia, without regard to conflict-of-law rules.
These Terms, together with the Privacy Policy, are the entire agreement between you and PolySync about PolyNotes. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the rest stays in effect. Our failure to enforce a provision is not a waiver of it. "Including" means "including without limitation." You may not transfer or assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of our business. These Terms bind permitted assignees.
You download PolyNotes through an app store (such as the Apple App Store), and these Terms are between you and PolySync only — not with Apple or any other store operator. The store operator is not responsible for the app or its content and has no obligation to provide any maintenance or support for it. PolySync, not the store operator, is solely responsible for the app, for any product or intellectual-property claims relating to it, and for addressing any claim that the app fails to meet a legal or regulatory requirement. You must also comply with the app store's own terms when you use the app. Apple Inc. and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not located in a country subject to a U.S. Government embargo (or designated by the U.S. Government as "terrorist-supporting") and that you are not on any U.S. Government list of prohibited or restricted parties.
We may update these Terms; the "Last updated" date reflects the current version. Continued use after a change means you accept it.
If you believe you've found a security or privacy problem in PolyNotes, please email support@polynotes.me with "Security" in the subject and enough detail for us to reproduce it. Please give us a reasonable time to fix it before sharing it publicly, don't access or change other people's data, and don't disrupt the service. We won't pursue or support legal action against good-faith research that follows these rules. A machine-readable contact is published at polynotes.me/.well-known/security.txt.
support@polynotes.me · PolySync.